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Please click this link to start a return: https://buildabearapparel.returnly.com
What is your return policy?
If you are not 100% satisfied with your purchase, you can return the product and get a refund for the price of the product. Or you can exchange the product for something else.
All purchases are eligible to be returned or exchanged within 30 days of the original purchase date. Returns must be in original condition, unwashed with original tags and labels attached.
Please follow the link above to start a return. It will guide you through a few quick questions. Our customer service team will review your request, and email you a pre-paid return label to return your product.
What if I receive a defective product?
Please click the link and follow the instructions as described above.